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Recent UMR Complaints 1 - 1 of 1

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 by Anonymous - from 3 days ago

wait time is horrible, avr system gives no option for customer rep. most reps are not english speaking, and very hard to understand, and the Read full review ›
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 by Anonymous - from 13 days ago

Customer service and wait time is horrible..Not fair to wait this long to verify benefits... Read full review ›
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 by Anonymous - from 1 mo ago

I'm calling from a dr office and for you patients out there, you are NOT GETTING YOU MONEYS WORTH. Read full review ›
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 by ANGRYPROVIDER - from 1 mo ago

Absolutely the worst. There is no human available even when you know the benefits fax ISNT WHAT YOU NEED Read full review ›
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 by BITTERPROVIDER - from 1 mo ago

THEY ARE LITERALLY THE WORST PEOPLE TO TALK TO EVER. I called from a providers office needing to complete a prior auth ASAP after finally ge Read full review ›
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 by Anonymous - from 3 mos ago

Called 5 times, did not receive fax could not get a human for 40 min then they hung up! Infuriating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read full review ›
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 by Anonymous - from 4 mos ago

This is the second review box I've been asked to fill out. I've been on hold for @ 100 minutes on the phone number listed on my EOB, the In Read full review ›
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 by Anonymous - from 4 mos ago

I tried the 1-888 number on my EOB, and was on the phone on hold for 90 minutes. Then I tried the web phone and was only then told that off Read full review ›
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 by Anonymous - from 7 mos ago

I called the # on the back of the card to check the ID# to see if it was termianted or not and if so get a date. Instead I get a machine tha Read full review ›
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 by dancing bananas - from 7 mos ago

they wouldnt let me order my damn tacos Read full review ›
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 by Bobcat - from 7 mos ago

Not very nice people. I work for a company and we go through UMR and when I called for the 4th time about the same thing and got this girl 2 Read full review ›
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 by Anonymous - from 8 mos ago

THIS COMPANY IS HORRIBLE IT TAKES FOREVER TO GET SOMEONE ON THE PHONE. WHEN THEY GET ON THE PHONE THEY ACT LIKE THEY DONT WANT TO HELP YOU.. Read full review ›
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 by Provider123 - from 8 mos ago

This phone line is an abomination and a disgrace to all healhcare. Read full review ›
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 by lifetree clinic - from 8 mos ago

horrible service system. I am speding 2 hours already.. to contact rep. Read full review ›
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 by Anonymous - from 9 mos ago

please do not take this insurance, no one answers the phone, the online EOB is clear, but no one can talk to you about the problems Read full review ›
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