Virgin America Complaints

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Recent Virgin America Complaints 1 - 15 of 38

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 by Walt - from 2 days ago

Agent was unable to help me with a credit card charge that was clearly in error. After two lengthy holds was finally told that "guest servic Read full review ›
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 by debcrane2 - from 2 mos ago

so angry that i can't get a simple receipt for my expenses Read full review ›
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 by jon - from 2 mos ago

You can't even get me started on this..been working on elevae issue for over 19 months and still no resolve. Had to cancel 2 trips recently Read full review ›
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 by Davis in SF - from 3 mos ago

Virgin America, without question, has the worst website (errors 75% of time) of any carrier I know. I work in the tech/web space and I'm am Read full review ›
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 by lllll - from 3 mos ago

The worst service ever!!!!!!! Read full review ›
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 by Anonymous - from 3 mos ago

very frustrating to book and confirm on line Read full review ›
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 by VirginWorstEVER - from 3 mos ago

WOW, really? I woudn't take a free flt from this airline. I put 0 for my response time, because I never got a response after 92 minuts. A Read full review ›
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 by Rupert - from 4 mos ago

How dare you!!! Virgin charged me twice ... after the first hour of waiting with the most horrible music, I gave all the particulars to a la Read full review ›
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 by johnnypez68 - from 4 mos ago

I have tried for three days to get ahold of an agent on the phone with no success. I was double charged for bags on my flight and now I can' Read full review ›
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 by Anonymous - from 4 mos ago

tried three separate times and still have not been able to talk to a representative- need assistance immediately and can not get in contact Read full review ›
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 by beagonshor - from 4 mos ago

called few times, never got connected. was on hold between 45 minutes to 1 1/2 hours. Then got disconnected Read full review ›
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 by georgeage99 - from 5 mos ago

This is the worst customer service in the world! Shame shame shame! Read full review ›
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 by Anonymous - from 5 mos ago

Worst customer service in the world. I will not fly Virgin again ever! Read full review ›
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 by asdf - from 5 mos ago

waited then got transferred to another wait queue of 1+ hour for guest relations Read full review ›
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 by Angry Virgin Customer - from 5 mos ago

Airline booked me for the WRONG date, when I called to get information, I was told they were changing their online reservation service and g Read full review ›
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