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Recent Virgin Media Complaints 1 - 15 of 13

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 by some user - from 6 mos ago

A got through to a human who then, immediately, transferred me into the main menu. Seeing as I couldn't find any contact number on the websi Read full review ›
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 by Anonymous - from 7 mos ago

answered immediately by person who put straight to automated service. got through to second person in a few minutes who promised to call bac Read full review ›
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 by Anonymous - from 1 yr ago

Customer services are horrible.Menu after menu and a service team who WONT take responsibility for complaints. Read full review ›
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 by Anonymous - from 1 yr ago

When we asked for help they hung up Read full review ›
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 by compuadd - from 1 yr ago

Menu after menu before reaching a human voice in India or South Africa. Total lack of the English language and its meaning. No technical kno Read full review ›
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 by Anonymous - from 2 yrs ago

Gave an alternative number to ring 0800 0520800 Read full review ›
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 by hera - from 2 yrs ago

Virgin Media has extremely poor Customer Services with staff who often give false information or who cannot understand English, especially l Read full review ›
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 by deebee - from 2 yrs ago

menu after menu until you finally get through to a phone that just rings for ages before being picked up by someone who knows nothing about Read full review ›
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 by him corrado - from 2 yrs ago

Several calls over the last four weeks about being locked out of our e-mails. Told it is being 'worked on' but nothing has been done.We have Read full review ›
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 by Anonymous - from 2 yrs ago

The quality of service from individuals varies greatly, from most commonly poor, to occasional very good. BUT. Even though the operator may Read full review ›
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 by Anonymous - from 2 yrs ago

Rude staff, no customer care. avoid using the call centres Read full review ›
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 by Anonymous - from 2 yrs ago

They rarely ring you back when they say they will, if at all Read full review ›
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 by jake - from 2 yrs ago

very bad i put the phone down before i got through! Read full review ›
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