Wellpoint Next Rx Complaints

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Recent Wellpoint Next Rx Complaints 1 - 15 of 16

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 by Anonymous - from 1 yr ago

Between dropped calles, poor call transfers and wait times this was one of the worst experiences. Once we finally got someone to help it wa Read full review ›
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 by TGP - from 1 yr ago

Your NEXTRX program will undoubtedly cause a major medical problem. I waited 38 days from the date of submission of RXs, all for chronic con Read full review ›
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 by Anonymous - from 1 yr ago

The automated phone tree hung up on me 2x and a live person hung 3x when trying to transfer my call; the last person could not hear me over Read full review ›
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 by Anonymous - from 1 yr ago

why don't you have a rating of "0 out of 5"?? I understood the next Rx persons perfectly: I do not have prescriptions with them, although Read full review ›
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 by Anonymous - from 1 yr ago

Poor service. Uninformed, slow reps. Unintelligible automated calls requiring confirmation of orders. No breakdown of individual drug cos Read full review ›
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 by Another Frustrated Custo... - from 1 yr ago

I received an invoice for a prescription that has been voided by pharmacy. I called them and they said the issue was settled. Then again aft Read full review ›
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 by Anonymous - from 1 yr ago

They take money out of your account without giving you the price, when I called to ask how this was in any way legal or moral I was given th Read full review ›
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 by Irritable - from 1 yr ago

They're gaining a monopoly and it shows. Read full review ›
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 by anon - from 1 yr ago

Rep seemed well intentioned but basically could interpret nothing from the database. My Rx was faxed to them 2 weeks ago and it's status re Read full review ›
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 by beyond frustrated - from 1 yr ago

This company could really not be worse. I can't start to tell how many things have gone wrong with them. If I could opt out of using them Read full review ›
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 by customer - from 2 yrs ago

Worst treatment ever by insurance co - took three days to straighten out an order that they failed to process 3 weeks prior - the so called Read full review ›
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 by Anonymous - from 2 yrs ago

The NextRx customer service is beyond terrible. They screw up and then demand $21 from you to overnight AFTER 7 biz days to fill. You do you Read full review ›
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 by Normal Person - from 2 yrs ago

I have called this company at least 5 times and am always put on hold. No one ever picks up and now after being on hold for ten minutes the Read full review ›
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 by typicalnextrxcustomer - from 2 yrs ago

This company is staffed and run by incompetent idiots, they are a joke and a glaring example of why we have a health care crisis. They are d Read full review ›
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 by Bill2006 - from 2 yrs ago

Everyone I've talked to so far (and it's now four people) understands my problem and says I've reached the wrong department. They politely Read full review ›
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