6pm.com: I was sent a pair of Bandolino shoes. The left...

A 6pm.com customer review by GetHuman user ~LoLa from November 22nd, 2017

Background on ~LoLa's case

GetHuman: ~LoLa - can you tell our other 6pm.com customers when your case took place?
~LoLa: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to 6pm.com, and if so, how?
~LoLa: I used a phone number I found on the GetHuman 6pm.com customer service contact info page: Contact 6pm.com Customer Service
GetHuman: And which of these common 6pm.com customer issues best describes the reason you wanted to talk to them?
(Shows ~LoLa a list of common 6pm.com problems)
~LoLa: "Returns" was why I was trying to call.

~LoLa's review of 6pm.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 6pm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LoLa: I was sent a pair of Bandolino shoes. The left shoe had obvious defects. I ask why the shoes were sent to me in this condition? The customer service Rep apologized to me and offered to refund my money.
GetHuman: Let's quantify your experience contacting 6pm.com. On a scale of 1 to 5, how easy is it go get help on a 6pm.com problem?
~LoLa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LoLa: I'd give them a three out of five on communication.
GetHuman: And what about 6pm.com's ability to quickly and effectively address your problem?
~LoLa: For that I would say two out of five.
GetHuman: And finally- any advice for other 6pm.com customers?
~LoLa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 6pm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LoLa taken from his 6pm.com customer service problem that occurred on November 19th, 2017.

6pm.com

3.75 of 5 stars | 34 reviews

~LoLa's 6pm.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 6pm.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 6pm.com in any way.

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