7-Eleven: dial * to get a HUMAN
A 7-Eleven customer review by GetHuman user GetHuman-238760 from November 5th, 2017
Background on GetHuman-238760's case
GetHuman: GetHuman-238760 - can you tell our other 7-Eleven customers when your case took place?
GetHuman-238760: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-238760 a list of common 7-Eleven problems)
GetHuman-238760: "Warranty claim" was why I was trying to call.
GetHuman-238760's review of 7-Eleven customer service
GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-238760: dial * to get a HUMAN
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
GetHuman-238760: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-238760: I'd give them a three out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
GetHuman-238760: For that I would say five out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
GetHuman-238760: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-238760 taken from his 7-Eleven customer service problem that occurred on October 31st, 2017.