AAA: Had flood and * year later still waiting for payment
A AAA customer review by GetHuman user ~Mad as hell from November 28th, 2017
Background on ~Mad as hell's case
GetHuman: ~Mad as hell - can you tell our other AAA customers when your case took place?
~Mad as hell: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to AAA, and if so, how?
GetHuman: And which of these common AAA customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad as hell a list of common AAA problems)
~Mad as hell: "Loyalty program" was why I was trying to call.
~Mad as hell's review of AAA customer service
GetHuman: So how would you sum up your experience for GetHuman's AAA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad as hell: Had flood and * year later still waiting for payment
GetHuman: Let's quantify your experience contacting AAA. On a scale of 1 to 5, how easy is it go get help on a AAA problem?
~Mad as hell: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad as hell: I'd give them a two out of five on communication.
GetHuman: And what about AAA's ability to quickly and effectively address your problem?
~Mad as hell: For that I would say five out of five.
GetHuman: And finally- any advice for other AAA customers?
~Mad as hell: Call them early in the day or late. Don't forget any personal or account information you might need for AAA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad as hell taken from his AAA customer service problem that occurred on November 23rd, 2017.