AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
4.9
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by Anonymous - from 11 days ago

Been waiting since sept for my cards I should have to make two calls to get them Read full review ›
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 by marie - from 16 days ago

Answered my problem Read full review ›
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 by Anonymous - from 16 days ago

Sandra explained the overlapping of renewal notices even though payment has already been made. She also explained the difference in the loo Read full review ›
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 by Anonymous - from 1 mo ago

This took 2 calls, the first was fine but disconnected without finishing the task, so communication bad score for hang-up. Getting taken off Read full review ›
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 by Inez - from 1 mo ago

A pleasure to receive such great service from a very helpful person. Read full review ›
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 by Anonymous - from 1 mo ago

Couldn't ask for quicker or more helpful service. Christina was very pleasant to speak with in clearing up a membership card question. Read full review ›
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 by Anonymous - from 1 mo ago

Very helpful-both the rep that answered and supervisor. I needed help straighten out my membership and payment. It had gotten crossed refer Read full review ›
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 by Peeks - from 1 mo ago

they were able to help me very quickly Thanks for the good service. Read full review ›
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 by Anonymous - from 2 mos ago

Solid Service Read full review ›
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 by Sandra - from 2 mos ago

Computers DOWN!! having a problem with AARP product. Auto Ins. Read full review ›
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 by Therese D - from 2 mos ago

I needed my membership number and to get new cards sent out to me and the representative was extremely helpful! Read full review ›
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 by gchoice - from 3 mos ago

I called to request removal of deceased husband's name from the account. The representative offered sincere condolences and offered assistan Read full review ›
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 by No Thank You - from 3 mos ago

I called to cancel their mailings because I'm 30, not 50. The rep was very helpful and informed me that you can indeed join at age 18 for di Read full review ›
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 by cdowis - from 3 mos ago

excellent service Read full review ›
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 by anonymous - from 3 mos ago

My call was answered immediately when I called this number! The representative was very helpful and pleasant. Read full review ›
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