AARP Customer Reviews

HomeRead Customer ReviewsAARP Customer Reviews

AARP Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
5.2
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


See how AARP has done over time on our AARP ratings page.
Don't forget to weigh in
Add your review
Make sure you rate AARP too - we need to keep each other informed!


Recent AARP Reviews 1 - 15 of 59

Write your own review... 

 by Anonymous - from 1 day ago

Very helpful-both the rep that answered and supervisor. I needed help straighten out my membership and payment. It had gotten crossed refer Read full review ›
Write your own review... 

 by Peeks - from 2 days ago

they were able to help me very quickly Thanks for the good service. Read full review ›
Write your own review... 

 by Anonymous - from 16 days ago

Solid Service Read full review ›
Write your own review... 

 by Sandra - from 21 days ago

Computers DOWN!! having a problem with AARP product. Auto Ins. Read full review ›
Write your own review... 

 by Therese D - from 29 days ago

I needed my membership number and to get new cards sent out to me and the representative was extremely helpful! Read full review ›
Write your own review... 

 by gchoice - from 1 mo ago

I called to request removal of deceased husband's name from the account. The representative offered sincere condolences and offered assistan Read full review ›
Write your own review... 

 by No Thank You - from 1 mo ago

I called to cancel their mailings because I'm 30, not 50. The rep was very helpful and informed me that you can indeed join at age 18 for di Read full review ›
Write your own review... 

 by cdowis - from 1 mo ago

excellent service Read full review ›
Write your own review... 

 by anonymous - from 2 mos ago

My call was answered immediately when I called this number! The representative was very helpful and pleasant. Read full review ›
Write your own review... 

 by dg - from 3 mos ago

Never could get on... Renewed my subscription and got on the activation for renewal.. Apparently my account number is no good now... Wasted Read full review ›
Write your own review... 

 by Marsha B - from 3 mos ago

Had 2 matters to deal with: 1. change of name and 2: hadn't received new membership card yet. Service rep was on the line in less than 30 Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Short wait time and very helpful. Read full review ›
Write your own review... 

 by dklieben - from 4 mos ago

One of the nicest customer service reps I have spoken to for quite some time. Both very helpful and knowledgeable. Read full review ›
Write your own review... 

 by mert - from 4 mos ago

i received my new AARP cards, and was looking at discount's of a lot of places, my wife found ADT secuirty services , we have one for our Read full review ›
Write your own review... 

 by Anonymous - from 5 mos ago

Honored reduced renewal membership offer without question. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful AARP information besides reviews

Most commonly sought information by AARP customers looking for reviews