AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.0
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
5.3
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by Anonymous - from 6 days ago

Solid Service Read full review ›
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 by Sandra - from 11 days ago

Computers DOWN!! having a problem with AARP product. Auto Ins. Read full review ›
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 by Therese D - from 19 days ago

I needed my membership number and to get new cards sent out to me and the representative was extremely helpful! Read full review ›
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 by gchoice - from 27 days ago

I called to request removal of deceased husband's name from the account. The representative offered sincere condolences and offered assistan Read full review ›
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 by No Thank You - from 30 days ago

I called to cancel their mailings because I'm 30, not 50. The rep was very helpful and informed me that you can indeed join at age 18 for di Read full review ›
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 by cdowis - from 1 mo ago

excellent service Read full review ›
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 by anonymous - from 1 mo ago

My call was answered immediately when I called this number! The representative was very helpful and pleasant. Read full review ›
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 by dg - from 2 mos ago

Never could get on... Renewed my subscription and got on the activation for renewal.. Apparently my account number is no good now... Wasted Read full review ›
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 by Marsha B - from 3 mos ago

Had 2 matters to deal with: 1. change of name and 2: hadn't received new membership card yet. Service rep was on the line in less than 30 Read full review ›
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 by Anonymous - from 3 mos ago

Short wait time and very helpful. Read full review ›
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 by dklieben - from 4 mos ago

One of the nicest customer service reps I have spoken to for quite some time. Both very helpful and knowledgeable. Read full review ›
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 by mert - from 4 mos ago

i received my new AARP cards, and was looking at discount's of a lot of places, my wife found ADT secuirty services , we have one for our Read full review ›
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 by Anonymous - from 4 mos ago

Honored reduced renewal membership offer without question. Read full review ›
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 by gdf - from 4 mos ago

Called once when computers were being refreshed. Was asked to call later. When I called later that day, I was helped accordingly. Read full review ›
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 by Anonymous - from 4 mos ago

Want to become new member but computers were being refreshed/overhauled/whatever. Told to call back in one hour at which time a representati Read full review ›
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