AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.0
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
5.0
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by Anonymous - from 12 days ago

Representative seemed bored and cold Why don't you have a list of affordable cities for retirement? Read full review ›
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 by Anonymous - from 23 days ago

they sorted htings out for me Read full review ›
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 by Mary - from 1 mo ago

They told me my cards were on their way. Before I even had my cards they had tried to have me upgrade with two different services. Read full review ›
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 by Anonymous - from 1 mo ago

long wait for new card of 4 weeks, couldn't use my card because it didn't show the sticker update on it. not too happy with that, or the lon Read full review ›
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 by Anonymous - from 1 mo ago

When your number first answered there was a pitch about car purchase. This is a waste of time; I wanted to talk to a representative. Read full review ›
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 by sheri - from 1 mo ago

BEING RE-ROUTED TOO MANY TIMES AND WAITING EACH AND EVERY TIME WHICH TOTALED OVER4 HRS. Read full review ›
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 by CAry Christie - from 2 mos ago

I cancelled our policy at the end of the calendar year yet AARP keeps sending me billing. AARP claims to be an advocate of the elderly to he Read full review ›
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 by E Cisneros - from 2 mos ago

Very pleased. Happy to be a new member. Read full review ›
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 by Anonymous - from 2 mos ago

Jennifer was really helpful and fixed a long time problem of me and my husband being on different accounts. She renewed my membership, and w Read full review ›
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 by Bob Loblaw - from 3 mos ago

They answered quickly, it was a little hard to hear them because they use headsets. Everyone I spoke to was helpful. Read full review ›
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 by Amanda - from 3 mos ago

I called to inquire on my new membership cards. It showed as active and cards were on their way but usually take apto 4 weeks. Read full review ›
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 by Anonymous - from 3 mos ago

Excellent Service! Read full review ›
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 by MB - from 3 mos ago

The AARP is an Insurance Agency Disguised as a Nonprofit Organization. The AARP makes out like it never profits from the sale of insuran Read full review ›
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 by Anonymous - from 3 mos ago

Good respond. Read full review ›
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 by Anonymous - from 4 mos ago

called to check the status of new AARP membership cards being sent. That's it. No representative available, no answer. no excue. And, we all Read full review ›
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