AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
4.8
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by Anonymous - from 7 days ago

called to check the status of new AARP membership cards being sent. That's it. No representative available, no answer. no excue. And, we all Read full review ›
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 by Anonymous - from 10 days ago

Fast! Read full review ›
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 by Anonymous - from 19 days ago

Answered my question. Read full review ›
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 by Anonymous - from 1 mo ago

Been waiting since sept for my cards I should have to make two calls to get them Read full review ›
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 by marie - from 1 mo ago

Answered my problem Read full review ›
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 by Anonymous - from 1 mo ago

Sandra explained the overlapping of renewal notices even though payment has already been made. She also explained the difference in the loo Read full review ›
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 by Anonymous - from 2 mos ago

This took 2 calls, the first was fine but disconnected without finishing the task, so communication bad score for hang-up. Getting taken off Read full review ›
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 by Inez - from 2 mos ago

A pleasure to receive such great service from a very helpful person. Read full review ›
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 by Anonymous - from 2 mos ago

Couldn't ask for quicker or more helpful service. Christina was very pleasant to speak with in clearing up a membership card question. Read full review ›
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 by Anonymous - from 2 mos ago

Very helpful-both the rep that answered and supervisor. I needed help straighten out my membership and payment. It had gotten crossed refer Read full review ›
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 by Peeks - from 2 mos ago

they were able to help me very quickly Thanks for the good service. Read full review ›
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 by Anonymous - from 3 mos ago

Solid Service Read full review ›
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 by Sandra - from 3 mos ago

Computers DOWN!! having a problem with AARP product. Auto Ins. Read full review ›
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 by Therese D - from 3 mos ago

I needed my membership number and to get new cards sent out to me and the representative was extremely helpful! Read full review ›
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 by gchoice - from 3 mos ago

I called to request removal of deceased husband's name from the account. The representative offered sincere condolences and offered assistan Read full review ›
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