AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.0
OUT OF 5
COMMUNICATION
4.0
OUT OF 5
RESPONSIVENESS
5.5
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by dg - from 29 days ago

Never could get on... Renewed my subscription and got on the activation for renewal.. Apparently my account number is no good now... Wasted Read full review ›
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 by Marsha B - from 1 mo ago

Had 2 matters to deal with: 1. change of name and 2: hadn't received new membership card yet. Service rep was on the line in less than 30 Read full review ›
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 by Anonymous - from 2 mos ago

Short wait time and very helpful. Read full review ›
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 by dklieben - from 2 mos ago

One of the nicest customer service reps I have spoken to for quite some time. Both very helpful and knowledgeable. Read full review ›
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 by mert - from 2 mos ago

i received my new AARP cards, and was looking at discount's of a lot of places, my wife found ADT secuirty services , we have one for our Read full review ›
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 by Anonymous - from 2 mos ago

Honored reduced renewal membership offer without question. Read full review ›
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 by gdf - from 2 mos ago

Called once when computers were being refreshed. Was asked to call later. When I called later that day, I was helped accordingly. Read full review ›
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 by Anonymous - from 3 mos ago

Want to become new member but computers were being refreshed/overhauled/whatever. Told to call back in one hour at which time a representati Read full review ›
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 by ibjeanne - from 3 mos ago

I called because I keep getting invoices from you and I'm paid up for five years. The lady I talked with said she couldn't do anything about Read full review ›
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 by Anonymous - from 3 mos ago

Busy signal Read full review ›
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 by Anonymous - from 3 mos ago

Computer voice says "Thank you for calling AARP, please hold for the next representative" and then it said "call completed" and disconnected Read full review ›
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 by Anonymous - from 3 mos ago

very good Read full review ›
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 by Anonymous - from 3 mos ago

Best ever Read full review ›
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 by Anonymous - from 3 mos ago

Wonderful,courteous and fast service. Read full review ›
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 by Mary Tuttle - from 3 mos ago

This was the quickest Customer Service response I have EVER received! Thanks! Read full review ›
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