AARP Customer Reviews

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AARP Ratings Summary

SUPPORT QUALITY
4.0
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
5.0
MINUTES - AVERAGE
OVERALL RATING
4.0
OUT OF 5


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Recent AARP Reviews 1 - 15 of 59

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 by Anonymous - from 9 days ago

This took 2 calls, the first was fine but disconnected without finishing the task, so communication bad score for hang-up. Getting taken off Read full review ›
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 by Inez - from 23 days ago

A pleasure to receive such great service from a very helpful person. Read full review ›
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 by Anonymous - from 23 days ago

Couldn't ask for quicker or more helpful service. Christina was very pleasant to speak with in clearing up a membership card question. Read full review ›
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 by Anonymous - from 30 days ago

Very helpful-both the rep that answered and supervisor. I needed help straighten out my membership and payment. It had gotten crossed refer Read full review ›
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 by Peeks - from 1 mo ago

they were able to help me very quickly Thanks for the good service. Read full review ›
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 by Anonymous - from 1 mo ago

Solid Service Read full review ›
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 by Sandra - from 1 mo ago

Computers DOWN!! having a problem with AARP product. Auto Ins. Read full review ›
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 by Therese D - from 1 mo ago

I needed my membership number and to get new cards sent out to me and the representative was extremely helpful! Read full review ›
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 by gchoice - from 2 mos ago

I called to request removal of deceased husband's name from the account. The representative offered sincere condolences and offered assistan Read full review ›
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 by No Thank You - from 2 mos ago

I called to cancel their mailings because I'm 30, not 50. The rep was very helpful and informed me that you can indeed join at age 18 for di Read full review ›
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 by cdowis - from 2 mos ago

excellent service Read full review ›
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 by anonymous - from 3 mos ago

My call was answered immediately when I called this number! The representative was very helpful and pleasant. Read full review ›
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 by dg - from 4 mos ago

Never could get on... Renewed my subscription and got on the activation for renewal.. Apparently my account number is no good now... Wasted Read full review ›
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 by Marsha B - from 4 mos ago

Had 2 matters to deal with: 1. change of name and 2: hadn't received new membership card yet. Service rep was on the line in less than 30 Read full review ›
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 by Anonymous - from 5 mos ago

Short wait time and very helpful. Read full review ›
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