ABN AMRO Mortgage: Need to learn to be mor helpful as a service rep
A ABN AMRO Mortgage customer review by GetHuman user GetHuman-129883 from November 23rd, 2017
Background on GetHuman-129883's case
GetHuman: GetHuman-129883 - can you tell our other ABN AMRO Mortgage customers when your case took place?
GetHuman-129883: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to ABN AMRO Mortgage, and if so, how?
GetHuman: And which of these common ABN AMRO Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-129883 a list of common ABN AMRO Mortgage problems)
GetHuman-129883: "Repayment question" was why I was trying to call.
GetHuman-129883's review of ABN AMRO Mortgage customer service
GetHuman: So how would you sum up your experience for GetHuman's ABN AMRO Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-129883: Need to learn to be mor helpful as a service rep
GetHuman: Let's quantify your experience contacting ABN AMRO Mortgage. On a scale of 1 to 5, how easy is it go get help on a ABN AMRO Mortgage problem?
GetHuman-129883: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-129883: I'd give them a five out of five on communication.
GetHuman: And what about ABN AMRO Mortgage's ability to quickly and effectively address your problem?
GetHuman-129883: For that I would say three out of five.
GetHuman: And finally- any advice for other ABN AMRO Mortgage customers?
GetHuman-129883: Call them early in the day or late. Don't forget any personal or account information you might need for ABN AMRO Mortgage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-129883 taken from his ABN AMRO Mortgage customer service problem that occurred on November 20th, 2017.