ACN: why such a long time to connect landlines?
A ACN customer review by GetHuman user ~charles crawford from November 24th, 2017
Background on ~charles crawford's case
GetHuman: ~charles crawford - can you tell our other ACN customers when your case took place?
~charles crawford: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to ACN, and if so, how?
GetHuman: And which of these common ACN customer issues best describes the reason you wanted to talk to them?
(Shows ~charles crawford a list of common ACN problems)
~charles crawford: "Change plan" was why I was trying to call.
~charles crawford's review of ACN customer service
GetHuman: So how would you sum up your experience for GetHuman's ACN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~charles crawford: why such a long time to connect landlines?
GetHuman: Let's quantify your experience contacting ACN. On a scale of 1 to 5, how easy is it go get help on a ACN problem?
~charles crawford: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~charles crawford: I'd give them a three out of five on communication.
GetHuman: And what about ACN's ability to quickly and effectively address your problem?
~charles crawford: For that I would say four out of five.
GetHuman: And finally- any advice for other ACN customers?
~charles crawford: Call them early in the day or late. Don't forget any personal or account information you might need for ACN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~charles crawford taken from his ACN customer service problem that occurred on November 15th, 2017.