ALDI Stores: the answering machine did not suggest that ther...

A ALDI Stores customer review by GetHuman user ~fay seltzer from November 23rd, 2017

Background on ~fay seltzer's case

GetHuman: ~fay seltzer - can you tell our other ALDI Stores customers when your case took place?
~fay seltzer: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
~fay seltzer: I used a help page I found on the GetHuman ALDI Stores customer service contact info page: Contact ALDI Stores Customer Service
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~fay seltzer a list of common ALDI Stores problems)
~fay seltzer: "Returns" was why I was trying to contact.

~fay seltzer's review of ALDI Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fay seltzer: the answering machine did not suggest that there was a human to talk to and hung up
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
~fay seltzer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fay seltzer: I'd give them a five out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
~fay seltzer: For that I would say five out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
~fay seltzer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fay seltzer taken from his ALDI Stores customer service problem that occurred on November 18th, 2017.

ALDI Stores

3.50 of 5 stars | 40 reviews

~fay seltzer's ALDI Stores Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ALDI Stores, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ALDI Stores in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!