AMC Entertainment: No wait time. Customer Service person listened...

A AMC Entertainment customer review by GetHuman user ~pwayne from November 19th, 2017

Background on ~pwayne's case

GetHuman: ~pwayne - can you tell our other AMC Entertainment customers when your case took place?
~pwayne: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to AMC Entertainment, and if so, how?
~pwayne: I used a help page I found on the GetHuman AMC Entertainment customer service contact info page: Contact AMC Entertainment Customer Service
GetHuman: And which of these common AMC Entertainment customer issues best describes the reason you wanted to talk to them?
(Shows ~pwayne a list of common AMC Entertainment problems)
~pwayne: "Account Access" was why I was trying to contact.

~pwayne's review of AMC Entertainment customer service

GetHuman: So how would you sum up your experience for GetHuman's AMC Entertainment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pwayne: No wait time. Customer Service person listened...didn't interrupt. Apologized for service at the theater. He was helpful
GetHuman: Let's quantify your experience contacting AMC Entertainment. On a scale of 1 to 5, how easy is it go get help on a AMC Entertainment problem?
~pwayne: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pwayne: I'd give them a one out of five on communication.
GetHuman: And what about AMC Entertainment's ability to quickly and effectively address your problem?
~pwayne: For that I would say one out of five.
GetHuman: And finally- any advice for other AMC Entertainment customers?
~pwayne: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AMC Entertainment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pwayne taken from his AMC Entertainment customer service problem that occurred on November 12th, 2017.

AMC Entertainment

1.00 of 5 stars | 16 reviews

~pwayne's AMC Entertainment Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AMC Entertainment, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AMC Entertainment in any way.

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