AT&T Business: You have to be kidding ???? The WORST SERVICE EVER.
A AT&T Business customer review by GetHuman user ~Former Employee from November 23rd, 2017
Background on ~Former Employee's case
GetHuman: ~Former Employee - can you tell our other AT&T Business customers when your case took place?
~Former Employee: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to AT&T Business, and if so, how?
GetHuman: And which of these common AT&T Business customer issues best describes the reason you wanted to talk to them?
(Shows ~Former Employee a list of common AT&T Business problems)
~Former Employee: "Lower my bill" was why I was trying to call.
~Former Employee's review of AT&T Business customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former Employee: You have to be kidding ???? The WORST SERVICE EVER.
GetHuman: Let's quantify your experience contacting AT&T Business. On a scale of 1 to 5, how easy is it go get help on a AT&T Business problem?
~Former Employee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former Employee: I'd give them a one out of five on communication.
GetHuman: And what about AT&T Business's ability to quickly and effectively address your problem?
~Former Employee: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Business customers?
~Former Employee: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former Employee taken from his AT&T Business customer service problem that occurred on November 17th, 2017.