AT&T Business: I understood fine ...I understand you can not g...
A AT&T Business customer review by GetHuman user GetHuman-318569 from November 27th, 2017
Background on GetHuman-318569's case
GetHuman: GetHuman-318569 - can you tell our other AT&T Business customers when your case took place?
GetHuman-318569: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to AT&T Business, and if so, how?
GetHuman: And which of these common AT&T Business customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-318569 a list of common AT&T Business problems)
GetHuman-318569: "Lower my bill" was why I was trying to call.
GetHuman-318569's review of AT&T Business customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-318569: I understood fine ...I understand you can not get a person with repair for AT&T on line with you. You can get cut off several times but never a person. Customer Service stinks with AT&T they need to hire real people to answer the phone and get you the help you need.....
GetHuman: Let's quantify your experience contacting AT&T Business. On a scale of 1 to 5, how easy is it go get help on a AT&T Business problem?
GetHuman-318569: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-318569: I'd give them a two out of five on communication.
GetHuman: And what about AT&T Business's ability to quickly and effectively address your problem?
GetHuman-318569: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Business customers?
GetHuman-318569: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-318569 taken from his AT&T Business customer service problem that occurred on November 19th, 2017.