AT&T U-Verse Customer Reviews

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AT&T U-Verse Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
16.2
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how AT&T U-Verse has done over time on our AT&T U-Verse ratings page.
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Recent AT&T U-Verse Reviews 1 - 15 of 978

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 by klicksa - from 3 days ago

Billing problems from uverse and not billed what was promised Read full review ›
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 by Dan - from 3 days ago

Billing is different every month, one arm knows not what the other is doing at any time. One person gives a completely different and usuall Read full review ›
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 by no - from 5 days ago

went right through to basic customer service, had to be transferred to "retentio" dept to continue Read full review ›
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 by Anonymous - from 5 days ago

The installation guy was here for 11 hours and could not get the TV and internet to work. They asked me to call to reschedule, which I did. Read full review ›
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 by Anonymous - from 5 days ago

Called to get off their mailing lists. Most of the wait time was to get through the phone tree. Had to prod to confirm they were doing what Read full review ›
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 by Anonymous - from 6 days ago

im ready to cancel service Read full review ›
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 by ridgelandauto - from 6 days ago

no one knew their job and just kept transferring me all I wanted to do is cancel because of very poor quality of phone service! Read full review ›
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 by dendog - from 9 days ago

emailed before i went to bed woke and there was an email from att, emailed back, then received call from them --my problem was solved, great Read full review ›
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 by Anonymous - from 11 days ago

I called at&t because I had ordered internet and telephone service and was told that someone would be at my home to hook up my telephone ser Read full review ›
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 by dissatisfied - from 12 days ago

I did my research ans decided between 2 evils (comcast and at@t and chose to go with at@t. My installation was a nightmare, technician was Read full review ›
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 by Anonymous - from 17 days ago

Awesome, followed the directions above and it worked like a charm. Only waited 1 min before I actually spoke to an honest-to-goodness human Read full review ›
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 by garrypacman - from 17 days ago

The lady did not identify herself. All I got was a hello what do you need. She had no info on how to reach management reference a door to Read full review ›
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 by Anonymous - from 18 days ago

Very helpful Read full review ›
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 by Anonymous - from 20 days ago

number closed after 5 pm Read full review ›
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 by jacub713 - from 24 days ago

AT&T has the worst customer service ever. You have to wait long periods of time for them just to tell you that they are working on it or to Read full review ›
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