AT&T U-Verse Customer Reviews

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AT&T U-Verse Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
16.5
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how AT&T U-Verse has done over time on our AT&T U-Verse ratings page.
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Recent AT&T U-Verse Reviews 1 - 15 of 1185

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 by Anonymous - from 2 days ago

AT&T call to change due date of payment I asked him to keep payment same the 25th they told me yes still have not changed my due date Read full review ›
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 by Anonymous - from 2 days ago

got on line very quickly, need the tech Gods to actually get it resolved. Read full review ›
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 by KittyKat - from 6 days ago

Impossible to cancel Uverse DSL service! If you call this number, you will go thru all the steps only to end with a recording that says "cal Read full review ›
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 by pillonchrisanne - from 6 days ago

Im on my fourth time of retyping these details. Im not doing it again. In December 2014, i had WiFi and a land line installed. Starting from Read full review ›
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 by Anonymous - from 9 days ago

Bad service Read full review ›
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 by Troy - from 11 days ago

Get a call center with some humans. They have said twice that our phones are fixed it still can't call out or get calls. I look at getting r Read full review ›
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 by BeastinBlack - from 11 days ago

Customer service reps just want to keep passing you off to someone else. The billing is confusing and a ripoff. Slow Speeds Read full review ›
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 by Anonymous - from 12 days ago

Jacob was the most helpful person I have ever dealt with on a help line. Easy to understand and fixed my problem immediately with kind and Read full review ›
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 by barb - from 15 days ago

still working on it Read full review ›
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 by theo - from 15 days ago

Thank Read full review ›
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 by Anon - from 16 days ago

Got a contact right away, attempted to diagnose the proble, and concluded I needed a technician. Scheduled someone for tomorrow. Very ple Read full review ›
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 by KLT - from 16 days ago

No waiting on a Wed. at 1500PDT Calif. Read full review ›
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 by Jim - from 17 days ago

Tried to resolve a billing problem, called first got a man in India, was to check on problem, never came back after 20 minutes. Called secon Read full review ›
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 by Anonymous - from 17 days ago

This is my fifth call about the problem, and the most productive, but still far from acceptable. Each time I have been given different infor Read full review ›
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 by Roy - from 18 days ago

I made a mistake and over paid by $1403. I hit one additional digit on my computer with banking on line. It cleared to ATT before I could st Read full review ›
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