AT&T U-Verse Customer Reviews

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AT&T U-Verse Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
16.6
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how AT&T U-Verse has done over time on our AT&T U-Verse ratings page.
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Recent AT&T U-Verse Reviews 1 - 15 of 1121

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 by ebenezeer - from 1 day ago

No wait for service. The ATT person diagnosed the problem immediately and gave instructions on the fix. A job well done. Read full review ›
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 by Anon. - from 4 days ago

After login, it was one minute to a person. He solved the problem, but kept the report open in case something didn't go through. Read full review ›
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 by Anonymous - from 6 days ago

Said the word "cancel" and got a human immediately! Knocked $30 dollars off my bill. Read full review ›
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 by George - from 6 days ago

Try this trick: Press 4 (cancellation option) to be transferred to the retention department.Reached call center in cleveland, OH right away Read full review ›
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 by stonea - from 10 days ago

I was having problems with my U-verse TV and Wireless. I found this number, had no wait time at all after the few automated questions. The m Read full review ›
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 by VSKR - from 12 days ago

I have been constantly in touch with ATT guys for my bad internet connection, I don't even remember the no. of times am calling these ATT f Read full review ›
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 by Anonymous - from 12 days ago

The person was of no help! didn't speak english- had no idea of my current account- would not transfer me or give me a number to help me wit Read full review ›
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 by Anonymous - from 12 days ago

With the prompts provided I was able to get through quickly. Read full review ›
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 by joevacdad - from 12 days ago

I cannot begin to tell you...I had everything installed on the 12th.. No service could be established...(now remember I am a Internet custom Read full review ›
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 by angel - from 13 days ago

I spoke with an agent who was worthless. I have never experienced such horrible customer service with at&t. He would not transfer me to a su Read full review ›
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 by Clicks - from 13 days ago

Wow what a difference from the first two numbers i called! Great! Read full review ›
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 by Anonymous - from 13 days ago

I have a problem with the company putting representatives on the phone that do not speak good English. I do not like talking to a represent Read full review ›
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 by Anonymous - from 17 days ago

Horrible voice mail system. When I finally reached a human being, she spoke broken English with a very heavy accent. I could barely understa Read full review ›
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 by patrushka - from 19 days ago

Angela with AT&T was excellent, very helpful and explained well how she could help me with the billing issue. Read full review ›
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 by Jonathan Lahmani - from 20 days ago

I was in a 100% online MBA program with UVerse when my connection went down. My regular schedule was 630am to 530 pm, and after loosing conn Read full review ›
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