AT&T U-Verse Customer Reviews

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AT&T U-Verse Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
15.7
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how AT&T U-Verse has done over time on our AT&T U-Verse ratings page.
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Recent AT&T U-Verse Reviews 1 - 15 of 978

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 by jimmyb - from 1 day ago

The GetHuman advice at top is inaccurate, and does not help you get to anyone quicker. You just get put into a queue and on hold for a LONG Read full review ›
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 by miguelbgood - from 1 day ago

Athena in customer retention told me she had $24.95 a mo. locked in on my account. Then I get a bill for $71/month. Spent 20 min. on phone Read full review ›
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 by Vav - from 2 days ago

They never showed up for a service called we made over the tv. The service person said they never got the " ticket" Read full review ›
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 by yogisher - from 4 days ago

called twice and waited 20 minutes each time - put on hold and no one ever returned. To date still do not have issues resolved. Read full review ›
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 by Anonymous - from 4 days ago

Called twice and waited 20 minutes - was put on hold and they never returned Still do not have issues resolved after two consecutive trie Read full review ›
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 by garry - from 5 days ago

i hate u verse Read full review ›
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 by High Bandwidth - from 7 days ago

Great service. Seemed genuinely interested in helping me. Issue was resolved to my satisfaction. Read full review ›
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 by Anonymous - from 8 days ago

I went to an AT&T store to inquire about my upcoming upgrade and learned that I would be charged an additional $25/per line (we have 5 lines Read full review ›
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 by TICKED OFF 101 - from 9 days ago

Been trying to get my old number of 30 YEARS ported /I have spent a total 2 hours on phone $#*@&@&$#--I JUST WANT MY OLD # BACK..All I Get I Read full review ›
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 by Anonymous - from 9 days ago

I like at&t just fine, not the worst service and they are polite Read full review ›
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 by Anonymous - from 11 days ago

Uverse service knocked out due to storm on Saturday at 2:30 p.m. and still out at 8:45 p. m. Rebooted three times but still no phone, Int Read full review ›
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 by Anonymous - from 11 days ago

Put in 7 hours in one week with two appointments, waiting on sat night for third app, can't call anyone , they aren't open. Very sad custome Read full review ›
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 by none of your business - from 12 days ago

Finally I got an operator,,and she cut me off Read full review ›
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 by Anonymous - from 12 days ago

25 minutes waiting to find out I have the wrong phone # ----then I was cut off.. Read full review ›
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 by Anonymous - from 12 days ago

Great help Read full review ›
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