AT&T U-Verse Customer Reviews

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AT&T U-Verse Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
15.5
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how AT&T U-Verse has done over time on our AT&T U-Verse ratings page.
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Recent AT&T U-Verse Reviews 1 - 15 of 978

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 by Anonymous - from 15 hrs ago

No answer Read full review ›
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 by Gillian - from 15 hrs ago

AT&T V-Verse won...all I wanted to do was cancel a movie my husband bought by mistake but all I got was attempts to add to our U-Verse packa Read full review ›
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 by happy - from 2 days ago

thank you Read full review ›
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 by Anonymous - from 3 days ago

2 minutes intial wait, then transffered to customer retention and waited 13 minutes. Got $45.00 knocked off my full price. I am happy. Read full review ›
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 by Anonymous - from 4 days ago

Horrible Read full review ›
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 by Anonymous - from 5 days ago

Spent 2.5 hours on phone listening to recorded questions; loud music & then getting someone who had no idea how to resolve my problem of the Read full review ›
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 by Anonymous - from 5 days ago

had to work through 1 minute of auto attendant . then was connected to live person Read full review ›
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 by Anonymous - from 7 days ago

I haven't reached a person yet. Read full review ›
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 by Anonymous - from 7 days ago

stinks Read full review ›
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 by Anonymous - from 7 days ago

Still on hold trying to replace a non working remote Read full review ›
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 by Cindy - from 7 days ago

uverse number 8002882020 just kept telling me it was an att number and disconnected. So I waited for 35 min on reg att to be told no uverse Read full review ›
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 by Anonymous - from 9 days ago

They were suppose to install my cable and internet service between 9-11. No show. I was on hold with the company for over 2 hours and they c Read full review ›
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 by Anonymous - from 10 days ago

Got right through. Very helpful. Problem solved. Read full review ›
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 by CeCe - from 10 days ago

Horrible from day 1! Trainee installer sent 2/7/14. Arrived 8am, left 11 pm after drilling holes for wire all over the house. Not able to Read full review ›
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 by AKJ - from 12 days ago

Got hung up on seeveral times and then got transferred to DIRECT TV technical support. It's always an hour long hassle! Read full review ›
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