AT&T Wireless Insurance: WILL NEVER USE AGAIN
A AT&T Wireless Insurance customer review by GetHuman user ~harriet mikell from November 10th, 2017
Background on ~harriet mikell's case
GetHuman: ~harriet mikell - can you tell our other AT&T Wireless Insurance customers when your case took place?
~harriet mikell: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to AT&T Wireless Insurance, and if so, how?
GetHuman: And which of these common AT&T Wireless Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~harriet mikell a list of common AT&T Wireless Insurance problems)
~harriet mikell: "Lower my bill" was why I was trying to call.
~harriet mikell's review of AT&T Wireless Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harriet mikell: WILL NEVER USE AGAIN
GetHuman: Let's quantify your experience contacting AT&T Wireless Insurance. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless Insurance problem?
~harriet mikell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harriet mikell: I'd give them a two out of five on communication.
GetHuman: And what about AT&T Wireless Insurance's ability to quickly and effectively address your problem?
~harriet mikell: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless Insurance customers?
~harriet mikell: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~harriet mikell taken from his AT&T Wireless Insurance customer service problem that occurred on November 8th, 2017.