Aaron's: This was and is the worst service I have ever g...

A Aaron's customer review by GetHuman user ~unhappy1 from November 22nd, 2017

Background on ~unhappy1's case

GetHuman: ~unhappy1 - can you tell our other Aaron's customers when your case took place?
~unhappy1: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Aaron's, and if so, how?
~unhappy1: I used the 877-607-9999 number I found for on the GetHuman Aaron's customer phone number page I was on: Aaron's Customer Service Phone Number
GetHuman: And which of these common Aaron's customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy1 a list of common Aaron's problems)
~unhappy1: "Change order" was why I was trying to call.

~unhappy1's review of Aaron's customer service

GetHuman: So how would you sum up your experience for GetHuman's Aaron's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy1: This was and is the worst service I have ever got hands down I will never ever go back
GetHuman: Let's quantify your experience contacting Aaron's. On a scale of 1 to 5, how easy is it go get help on a Aaron's problem?
~unhappy1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy1: I'd give them a two out of five on communication.
GetHuman: And what about Aaron's's ability to quickly and effectively address your problem?
~unhappy1: For that I would say three out of five.
GetHuman: And finally- any advice for other Aaron's customers?
~unhappy1: Call them early in the day or late. Don't forget any personal or account information you might need for Aaron's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy1 taken from his Aaron's customer service problem that occurred on November 15th, 2017.

Aaron's

1.83 of 5 stars | 25 reviews

~unhappy1's Aaron's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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