Access A Ride: sound's good
A Access A Ride customer review by GetHuman user ~papo135b from November 19th, 2017
Background on ~papo135b's case
GetHuman: ~papo135b - can you tell our other Access A Ride customers when your case took place?
~papo135b: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Access A Ride, and if so, how?
GetHuman: And which of these common Access A Ride customer issues best describes the reason you wanted to talk to them?
(Shows ~papo135b a list of common Access A Ride problems)
~papo135b: "Make a booking" was why I was trying to call.
~papo135b's review of Access A Ride customer service
GetHuman: So how would you sum up your experience for GetHuman's Access A Ride customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~papo135b: sound's good
GetHuman: Let's quantify your experience contacting Access A Ride. On a scale of 1 to 5, how easy is it go get help on a Access A Ride problem?
~papo135b: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~papo135b: I'd give them a one out of five on communication.
GetHuman: And what about Access A Ride's ability to quickly and effectively address your problem?
~papo135b: For that I would say four out of five.
GetHuman: And finally- any advice for other Access A Ride customers?
~papo135b: Call them early in the day or late. Don't forget any personal or account information you might need for Access A Ride to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~papo135b taken from his Access A Ride customer service problem that occurred on November 10th, 2017.
Access A Ride
2.00 of 5 stars | 15 reviews
~papo135b's Access A Ride Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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