Adidas: I had no problem at all at this number. Answere...
A Adidas customer review by GetHuman user ~satisfied consumer from November 19th, 2017
Background on ~satisfied consumer's case
GetHuman: ~satisfied consumer - can you tell our other Adidas customers when your case took place?
~satisfied consumer: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Adidas, and if so, how?
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows ~satisfied consumer a list of common Adidas problems)
~satisfied consumer: "Cancel order" was why I was trying to call.
~satisfied consumer's review of Adidas customer service
GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~satisfied consumer: I had no problem at all at this number. Answered in less than a minute. Very helpful represenative. Called at the very beginning of their business day which may have helped (pacific time zone).
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
~satisfied consumer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~satisfied consumer: I'd give them a five out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
~satisfied consumer: For that I would say four out of five.
GetHuman: And finally- any advice for other Adidas customers?
~satisfied consumer: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~satisfied consumer taken from his Adidas customer service problem that occurred on November 14th, 2017.