Advance Auto Parts Customer Reviews

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Advance Auto Parts Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
17.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Advance Auto Parts Reviews 1 - 15 of 39

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 by Anonymous - from 1 mo ago

I got through to a helpful person who then transferred me to another line to wait some more. Read full review ›
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 by metalman_smi - from 3 mos ago

The problem i have is the unbelievable low quilty product!!!!they must buy from the very poorest part of the world they can find!And it show Read full review ›
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 by none - from 4 mos ago

I was in line behind 4 other people and there was only 1 employee working behind the counter. Everyone started getting mad because there was Read full review ›
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 by timdaily1 - from 5 mos ago

Was happy with my order. May be helpful, save 20% Off just by ordering by phone @ 877-248-1936 with code CC20. Read full review ›
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 by roggy - from 6 mos ago

Every time I selected the option to speak to someone about my order I was hung up on Read full review ›
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 by james - from 6 mos ago

Took too long. Read full review ›
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 by xke68 - from 6 mos ago

Just spent an hour on the phone with Advanced Auto Parts trying to resolve a $13 oil filter. They sent me the wrong part (their website erro Read full review ›
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 by dfsss - from 7 mos ago

One of two things happens just about every time I've walked into this store; Never have in stock what I need (Autozone always has it so its Read full review ›
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 by dperez - from 8 mos ago

Very pleasant staff Read full review ›
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 by vsarff - from 9 mos ago

Hey don't get me wrong. I like Advance Auto. But their web site is retarded. First thing they tell me they have all these great parts that f Read full review ›
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 by oatring - from 9 mos ago

Tried to buy a battery through their website using a 20% promotion. Wouldn't let me select a store to see if I could do a local pickup. Ac Read full review ›
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 by Doug Williams - from 10 mos ago

While installing new car battery, salesman/technician accidently snapped off coolant hose connection. Store Mgr. Ted LeBlond took control an Read full review ›
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 by Great Thiefs - from 10 mos ago

Never.... but never buy a battery in this store. Their batteries are the worst quality, and they always refuse to change. Their battery dama Read full review ›
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 by Jeremy Todler - from 10 mos ago

Great. Picked up right away. Used code with success. Read full review ›
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 by Ray O. - from 11 mos ago

Ordered two rear gas shocks online from advanceautoparts.com and received both of them a week later in two packages from two different distr Read full review ›
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