Advanced Disposal: Terrible service. They know they are the only t...

A Advanced Disposal customer review by GetHuman user ~2509 from November 27th, 2017

Background on ~2509's case

GetHuman: ~2509 - can you tell our other Advanced Disposal customers when your case took place?
~2509: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Advanced Disposal, and if so, how?
~2509: I used the 866-252-0458 number I found for on the GetHuman Advanced Disposal customer phone number page I was on: Advanced Disposal Customer Service Phone Number
GetHuman: And which of these common Advanced Disposal customer issues best describes the reason you wanted to talk to them?
(Shows ~2509 a list of common Advanced Disposal problems)
~2509: "Refund an Order" was why I was trying to call.

~2509's review of Advanced Disposal customer service

GetHuman: So how would you sum up your experience for GetHuman's Advanced Disposal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~2509: Terrible service. They know they are the only trash disposal around so they don't give a **** to help their customers. I bet their trash cans aren't over flowing with no where to put the trash. Every time I call they assure I'm update on my payments and that someone will come out the next day to pick it up. I know for a fact a garbage truck runs *x a week in my neighborhood so they have officially missed the pick up *x and * of you count the time they said it would be picked up the next day which would've been a Thursday. Worst company I've ever dealt with. AANNNNDDDDDD I have now left them * messages on * different phone numbers. God awful service.
GetHuman: Let's quantify your experience contacting Advanced Disposal. On a scale of 1 to 5, how easy is it go get help on a Advanced Disposal problem?
~2509: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~2509: I'd give them a two out of five on communication.
GetHuman: And what about Advanced Disposal's ability to quickly and effectively address your problem?
~2509: For that I would say five out of five.
GetHuman: And finally- any advice for other Advanced Disposal customers?
~2509: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Disposal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~2509 taken from his Advanced Disposal customer service problem that occurred on November 22nd, 2017.

Advanced Disposal

2.00 of 5 stars | 28 reviews

~2509's Advanced Disposal Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Advanced Disposal, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Advanced Disposal in any way.

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