Aeroplan (Canada) Customer Reviews

“I would love to see an audit of aeroplan. The wait times are huge, the service is rude, flights are NEVER available. What is there like on” Read full review ›

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by OK - from 4 mos ago

“Try West Jet or Lufthansa” Read full review ›

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by fly westjet now - from 6 mos ago

“i think there strategy is to handle calls by making the wait so long the battery on people's phone dies, the get disconnected, and thus the ” Read full review ›

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by Anonymous - from 7 mos ago

“Be aware that when you use air mile points for a flight you are automatically relegated to third class status when it comes to needing any a” Read full review ›

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by Anonymous - from 8 mos ago

“Have been trying to use aeroplan miles for two years and can never get a seat for the minimum miles regardless of where or when I'm travelli” Read full review ›

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by Jane - from 10 mos ago

“I was on hold for 5 minutes before talking to an agent and he was very efficient and most helpful” Read full review ›

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by Anonymous - from 11 mos ago

“Availability of seats is so limited as to be almost fraudulent. Could not book two seats to Australia and back 7 months in advance.” Read full review ›

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by boltgirl - from 1 yr ago

“agents computer was down, so after trying for 10 minutes he tried to transfer to another agent and i got transfered to a recording to no whe” Read full review ›

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by Anonymous - from 1 yr ago

“Second day of trying to get through!!!!! Line always busy is only response” Read full review ›

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by Vancouver Canadian - from 1 yr ago

“Was on hold for half an hour near closing time. Originally a website issue so called web support, who forwarded me to customer service. Al” Read full review ›

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by sms - from 1 yr ago

“so after wasting 1 hr and 15 min on that goddam website which couldnt navigate between the page - i finally decided to call them up. Almost ” Read full review ›

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by blingblang - from 1 yr ago

“In this age of information, they wanted me to mail in proof I had flow to get my points - who keeps their tickets/stubs?” Read full review ›

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by Anonymous - from 1 yr ago

“very good service” Read full review ›

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by kjkjkj - from 1 yr ago

“Agents are useless and wait time is unbelievable.” Read full review ›

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