Aetna Rx Home Delivery: .......STILL ON HOLD. NUMBER NOT HELPFUL.

A Aetna Rx Home Delivery customer review by GetHuman user ~angry insured from November 19th, 2017

Background on ~angry insured's case

GetHuman: ~angry insured - can you tell our other Aetna Rx Home Delivery customers when your case took place?
~angry insured: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Aetna Rx Home Delivery, and if so, how?
~angry insured: I used the 800-227-5720 number I found for on the GetHuman Aetna Rx Home Delivery customer phone number page I was on: Aetna Rx Home Delivery Customer Service Phone Number
GetHuman: And which of these common Aetna Rx Home Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~angry insured a list of common Aetna Rx Home Delivery problems)
~angry insured: "Complaint" was why I was trying to call.

~angry insured's review of Aetna Rx Home Delivery customer service

GetHuman: So how would you sum up your experience for GetHuman's Aetna Rx Home Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry insured: .......STILL ON HOLD. NUMBER NOT HELPFUL.
GetHuman: Let's quantify your experience contacting Aetna Rx Home Delivery. On a scale of 1 to 5, how easy is it go get help on a Aetna Rx Home Delivery problem?
~angry insured: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry insured: I'd give them a two out of five on communication.
GetHuman: And what about Aetna Rx Home Delivery's ability to quickly and effectively address your problem?
~angry insured: For that I would say three out of five.
GetHuman: And finally- any advice for other Aetna Rx Home Delivery customers?
~angry insured: Call them early in the day or late. Don't forget any personal or account information you might need for Aetna Rx Home Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry insured taken from his Aetna Rx Home Delivery customer service problem that occurred on November 11th, 2017.

Aetna Rx Home Delivery

4.00 of 5 stars | 29 reviews

~angry insured's Aetna Rx Home Delivery Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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