by Anonymous
- 2 years ago
“To change a reservation, the website has a page which you can fill in. When you get to the end, it says, system unable to complete the request. When I called, I was told, "Oh, of course you have to call us to change a reservation. Since there'll be a price differential, you can't do it online."
”
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Overall Quality
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Communication
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Waited
20 mins