Air Jamaica Customer Reviews

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Air Jamaica Ratings Summary

SUPPORT QUALITY
1.8
OUT OF 5
COMMUNICATION
2.0
OUT OF 5
RESPONSIVENESS
51.0
MINUTES - AVERAGE
OVERALL RATING
1.9
OUT OF 5


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Recent Air Jamaica Reviews 1 - 15 of 21

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 by Anonymous - from 7 mos ago

Terrible, will no longer travel with Air Jamaica. Read full review ›
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 by ginakparrish.FL - from 8 mos ago

I dialed over and over and over and got absolutely no one. the line kept saying busy then disconnected automatically. none of the numbers Read full review ›
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 by madman - from 8 mos ago

since the sale of air jam you cant get any one to talk to over the last couple of days i tried to contact air jam about my flight for august Read full review ›
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 by krish - from 8 mos ago

customer care is a no no for this air line and dont expect emails when your is delayed as long as they get their money you are out of the pi Read full review ›
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 by Anonymous - from 9 mos ago

no one ever answer, whats going on/ Read full review ›
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 by jacqui - from 9 mos ago

Since the airline has been sold to Caribbean Airlines it is worse than before getting to speak to an agent to purchase a ticket. If Air Ja Read full review ›
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 by tetegirl - from 9 mos ago

Since this transition this is the worst airline ever.. Since 7/22/11 I've been trying to get speak with an agent about my existing reservati Read full review ›
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 by keisha - from 10 mos ago

i have been trying to get through to these people alllllllllllll dayyyyyyyyyyyy Read full review ›
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 by junior - from 10 mos ago

the line is busy and i didn't get through Read full review ›
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 by Morgan - from 10 mos ago

Since Wednesday, July 12, 2011, I have been trying to talk to a representative at Air Jamaica regarding my departure from Montego Bay on Wed Read full review ›
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 by Anonymous - from 10 mos ago

I have been on the phone from 6:oo Am until 9:00 AM and was only able to speak to a representative in making a reservation.In the day and ag Read full review ›
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 by sallie29 - from 10 mos ago

your number should not be busy where as people can't get through and have to wait for more than 5 days to get in touch with a rep. thats not Read full review ›
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 by Angeila - from 10 mos ago

can not book on internet. i need to now Read full review ›
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 by owell - from 10 mos ago

I have been trying to reach AJ on their 800 US number for the past three days (at least three times each day). Each time I get the following Read full review ›
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 by Anonymous - from 10 mos ago

How can an airline operate with no customerr service? I nebver had much of a problem before Air Jamaica switched ownership in July 2011. I Read full review ›
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