Air Miles Customer Reviews

“Use the CALL ME INSTEAD link!!! They called me less than 30 seconds later and I skipped directly to the front of line with a human providin” Read full review ›

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by jeepjones - from 5 mos ago

“I've been waiting for over 2months to recieve a TV which I ordered way back in October 2011 only to find out now that it is somehow unavaila” Read full review ›

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by Anonymous - from 6 mos ago

“Same as everyone else's complaint: WAITING WAY TOO LONG! Customer service my a$$.” Read full review ›

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by Anonymous - from 6 mos ago

“I waited 40 minutes and had no response, except a recording saying to stay on line! And they say that the 888 number is invalid for the west” Read full review ›

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by private - from 8 mos ago

“super long wait on my cell phone. guy was rude. I am using what i have left and cutting up my card!” Read full review ›

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by Alien - from 8 mos ago

“i was annoyed because of the long wait, person offered me 25 free airmiles for the inconvenience. i spent 4k airmiles on flights on the same” Read full review ›

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by Anonymous - from 8 mos ago

“My husband waited 35 minutes on hold only to be told they couldn't make any airline reservations due to technical difficulties. Perhaps the” Read full review ›

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by upset - from 9 mos ago

“The wait time was horrible, but the worse part is waiting 30 minutes to redeem reward miles for marineland, and then to be told that I would” Read full review ›

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by PATRICIA MACMILLAN - from 9 mos ago

“AFTER INITIAL WAIT, PLACED ON HOLD ... HUNG UP AFTER FIVE MIN WAIT WITH NO RESPONSE ... NO FOLLOW UP. HUSBAND WAS CONSIDERING APPLYING FOR A” Read full review ›

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by Anonymous - from 10 mos ago

“waited 37 minutes. No response. had to get back to work so I hung up. I am fed up with Air Miles. Thought dealing with Bell was bad but.....” Read full review ›

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by Anonymous - from 11 mos ago

“Longest wait I have ever had for a call centre; do they only have one person manning the phones?” Read full review ›

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by helen - from 11 mos ago

“waited 18 minutes to speak to someone in customer service. Couldn't redeem Alamo gift certificate. Was transfered 2 more times, with long wa” Read full review ›

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by howmuchlonger - from 1 yr ago

“completely unacceptable wait time - not sure I'll continue to collect air miles” Read full review ›

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by Anonymous - from 1 yr ago

“It is appalling but if you want to cash in points you have to suffer it. Overall the service was appalling. ” Read full review ›

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by Anonymous - from 1 yr ago

“I have been trying to get 6 gift cards rewards since July/10 and I still have not had any results and today for the fourth time oI am waitin” Read full review ›

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