Air Miles: it *****

A Air Miles customer review by GetHuman user GetHuman-10781 from November 23rd, 2017

Background on GetHuman-10781's case

GetHuman: GetHuman-10781 - can you tell our other Air Miles customers when your case took place?
GetHuman-10781: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Air Miles, and if so, how?
GetHuman-10781: I used the 888-247-6453 number I found for on the GetHuman Air Miles customer phone number page I was on: Air Miles Customer Service Phone Number
GetHuman: And which of these common Air Miles customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-10781 a list of common Air Miles problems)
GetHuman-10781: "Baggage problem" was why I was trying to call.

GetHuman-10781's review of Air Miles customer service

GetHuman: So how would you sum up your experience for GetHuman's Air Miles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-10781: it *****
GetHuman: Let's quantify your experience contacting Air Miles. On a scale of 1 to 5, how easy is it go get help on a Air Miles problem?
GetHuman-10781: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-10781: I'd give them a four out of five on communication.
GetHuman: And what about Air Miles's ability to quickly and effectively address your problem?
GetHuman-10781: For that I would say one out of five.
GetHuman: And finally- any advice for other Air Miles customers?
GetHuman-10781: Call them early in the day or late. Don't forget any personal or account information you might need for Air Miles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-10781 taken from his Air Miles customer service problem that occurred on November 18th, 2017.

Air Miles

1.45 of 5 stars | 74 reviews

GetHuman-10781's Air Miles Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Air Miles, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Air Miles in any way.

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