Air Miles: Garbage. Just to get a pin I am waiting for thi...

A Air Miles customer review by GetHuman user ~Airmiles Sucks from November 24th, 2017

Background on ~Airmiles Sucks's case

GetHuman: ~Airmiles Sucks - can you tell our other Air Miles customers when your case took place?
~Airmiles Sucks: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Air Miles, and if so, how?
~Airmiles Sucks: I used the 888-247-6453 number I found for on the GetHuman Air Miles customer phone number page I was on: Air Miles Customer Service Phone Number
GetHuman: And which of these common Air Miles customer issues best describes the reason you wanted to talk to them?
(Shows ~Airmiles Sucks a list of common Air Miles problems)
~Airmiles Sucks: "Complaint" was why I was trying to call.

~Airmiles Sucks's review of Air Miles customer service

GetHuman: So how would you sum up your experience for GetHuman's Air Miles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Airmiles Sucks: Garbage. Just to get a pin I am waiting for this long. Horrible. Never get this card it's useless.
GetHuman: Let's quantify your experience contacting Air Miles. On a scale of 1 to 5, how easy is it go get help on a Air Miles problem?
~Airmiles Sucks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Airmiles Sucks: I'd give them a one out of five on communication.
GetHuman: And what about Air Miles's ability to quickly and effectively address your problem?
~Airmiles Sucks: For that I would say four out of five.
GetHuman: And finally- any advice for other Air Miles customers?
~Airmiles Sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Air Miles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Airmiles Sucks taken from his Air Miles customer service problem that occurred on November 18th, 2017.

Air Miles

1.45 of 5 stars | 74 reviews

~Airmiles Sucks's Air Miles Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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