AirTran Airlines Customer Reviews

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AirTran Airlines Ratings Summary

SUPPORT QUALITY
3.2
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
16.5
MINUTES - AVERAGE
OVERALL RATING
3.1
OUT OF 5


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Recent AirTran Airlines Reviews 1 - 15 of 49

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 by Anonymous - from 22 days ago

excellent result to simple questionsituated Read full review ›
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 by Anonymous - from 29 days ago

No wait - answered my questions - and even spoke English !!!!! Read full review ›
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 by Anonymous - from 29 days ago

Couldn't believe how quick they picked up the phone. Answered all my questions. Very polite and courteous and even spoke English!!! Read full review ›
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 by Chan - from 6 mos ago

Request service about my A+ Reward Account. Service is excellent and patient (I'm an international student and English is not my native lang Read full review ›
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 by frankie - from 8 mos ago

got a live person on the 1st ring! Awesome Read full review ›
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 by Anonymous - from 9 mos ago

no wait time Read full review ›
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 by Anonymous - from 9 mos ago

HORRIBLE WAIT!! Read full review ›
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 by Mhoran - from 9 mos ago

Since the purchase by Southwest, Airtran has the worst customer service I have ever experienced. They have shifted from a focus on the custo Read full review ›
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 by Anonymous - from 9 mos ago

Flight out of KC to Atlanta cancelled was told the airport closed not true called Flight Service clear weather was told a ground stop in pro Read full review ›
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 by ktsunshine - from 10 mos ago

excellent Read full review ›
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 by i do not pay for seat as... - from 10 mos ago

Operator spent about 12 minutes trying to get seat assignment screen. Then she tried to charge me. She typed and typed and typed but was ver Read full review ›
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 by 30 state traveler - from 10 mos ago

Great tip, the first few times you press zero it says it does not understand then, bingo it finally puts you through Read full review ›
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 by BookLover7 - from 11 mos ago

When recently purchasing a trip on AirTran Vacations I ran into several problems, after I purchased. First you CANNOT purchase insurance for Read full review ›
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 by Anonymous - from 1 yr ago

Answered right away. Complete idiots. Read full review ›
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 by Mike - from 1 yr ago

Quick, helpful, wasn't a very difficult issue though. Read full review ›
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