Alagasco Customer Reviews

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Alagasco Ratings Summary

SUPPORT QUALITY
1.7
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
7.1
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Alagasco Reviews 1 - 13 of 13

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 by Anonymous - from 6 mos ago

i pay all bills "on line" except alagasco. This company needs to take lessons from othe utility companys on "how to make paying your bill on Read full review ›
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 by Unhappy - from 1 yr ago

We pay out gas bill through a direct withdrawl on out debit card. Our debit card expired, and we didn't realize it. Rather than sending an e Read full review ›
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 by GASMAN - from 1 yr ago

alagasco went into the wrong business, these fools are trash, 2days to reconnect??? if you say you have a gas leak they have to come out wit Read full review ›
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 by hisangel - from 1 yr ago

I haven't been able to afford gas services because of the high gas prices. My services have been disconnected and I have a bill that is $700 Read full review ›
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 by SteelMaggie13 - from 1 yr ago

Was fortunate enough to get a NICE CSR, but they wouldn't help. My daughter is a single mother, got behind on her bill and paid it.. and the Read full review ›
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 by Sal6078 - from 1 yr ago

reconnect time is horrible, after I paid the 50.00 reconnect fee, the 125.00 security deposit, and the total past due amount, they said it c Read full review ›
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 by ks - from 1 yr ago

My gas bill went from $30 to $300 in 1 month and it wasn't even that cold outside. I have even been keeping my thermostat on 60-64 degrees, Read full review ›
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 by just another unhappy cus... - from 1 yr ago

DON'T FINANCE ANYTHING ON YOUR BILL. I am refinancing my house and need a legal document sent to my title company. My account is paid and p Read full review ›
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 by S - from 1 yr ago

I just had two people in a row HANG UP ON ME, because they didnt know how to resolve my problem. I need to set up service at my new apartme Read full review ›
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 by amanda1529 - from 1 yr ago

I was called a liar by 3 separate individuals. I had proof I had gone onto Bill pay to pay and they would never accept that maybe their com Read full review ›
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 by Anonymous - from 1 yr ago

I was able to speak to a human quickly. Read full review ›
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 by ann - from 1 yr ago

have tried for 3 days to resolve an issue caused by their ebill system. nice, polite, no help at all, and will NOT let me speak to anyone a Read full review ›
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 by Kim - from 1 yr ago

I have waited 2 days to get my gas hooked up. Even though my cust servc rep was apologetic, I still have no gas and was charged a $50 activ Read full review ›
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