Alamo: short wait time.problem solved in just a couple...

A Alamo customer review by GetHuman user ~moogie from November 23rd, 2017

Background on ~moogie's case

GetHuman: ~moogie - can you tell our other Alamo customers when your case took place?
~moogie: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Alamo, and if so, how?
~moogie: I used the 844-357-5138 number I found for on the GetHuman Alamo customer phone number page I was on: Alamo Customer Service Phone Number
GetHuman: And which of these common Alamo customer issues best describes the reason you wanted to talk to them?
(Shows ~moogie a list of common Alamo problems)
~moogie: "Change booking" was why I was trying to call.

~moogie's review of Alamo customer service

GetHuman: So how would you sum up your experience for GetHuman's Alamo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~moogie: short wait time.problem solved in just a couple of minutes. well done..
GetHuman: Let's quantify your experience contacting Alamo. On a scale of 1 to 5, how easy is it go get help on a Alamo problem?
~moogie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~moogie: I'd give them a two out of five on communication.
GetHuman: And what about Alamo's ability to quickly and effectively address your problem?
~moogie: For that I would say three out of five.
GetHuman: And finally- any advice for other Alamo customers?
~moogie: Call them early in the day or late. Don't forget any personal or account information you might need for Alamo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~moogie taken from his Alamo customer service problem that occurred on November 16th, 2017.

Alamo

3.71 of 5 stars | 34 reviews

~moogie's Alamo Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Alamo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Alamo in any way.

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