Alaska Airlines: if im not talking to a robot its great
A Alaska Airlines customer review by GetHuman user ~bob nob slob from November 23rd, 2017
Background on ~bob nob slob's case
GetHuman: ~bob nob slob - can you tell our other Alaska Airlines customers when your case took place?
~bob nob slob: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Alaska Airlines, and if so, how?
GetHuman: And which of these common Alaska Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~bob nob slob a list of common Alaska Airlines problems)
~bob nob slob: "Frequent flyer program" was why I was trying to call.
~bob nob slob's review of Alaska Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Alaska Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bob nob slob: if im not talking to a robot its great
GetHuman: Let's quantify your experience contacting Alaska Airlines. On a scale of 1 to 5, how easy is it go get help on a Alaska Airlines problem?
~bob nob slob: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bob nob slob: I'd give them a five out of five on communication.
GetHuman: And what about Alaska Airlines's ability to quickly and effectively address your problem?
~bob nob slob: For that I would say five out of five.
GetHuman: And finally- any advice for other Alaska Airlines customers?
~bob nob slob: Call them early in the day or late. Don't forget any personal or account information you might need for Alaska Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bob nob slob taken from his Alaska Airlines customer service problem that occurred on November 21st, 2017.