Alitalia Customer Reviews

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Alitalia Ratings Summary

SUPPORT QUALITY
1.0
OUT OF 5
COMMUNICATION
1.1
OUT OF 5
RESPONSIVENESS
47.6
MINUTES - AVERAGE
OVERALL RATING
1.4
OUT OF 5


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Recent Alitalia Reviews 1 - 15 of 16

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 by kjh - from 16 days ago

jesus this airline is awful Read full review ›
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 by Adrian - from 8 mos ago

My elderly parent's in law tried to make an internet booking with my small son. They have long complicated names with non-european syntax a Read full review ›
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 by eetetet - from 9 mos ago

Our flight was cancelled and we had two calls from the airline which provided rescheduled flight information for the next day. The issue is Read full review ›
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 by Mel - from 10 mos ago

ALITALIA CAhrged me twice on my credit card Trying to reach to the there is amn automated message saying they will call in 1 hour it has bee Read full review ›
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 by Anonymous - from 10 mos ago

they suck Read full review ›
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 by anonymous - from 11 mos ago

i cannot say enough bad things about these people. they have taken 50,000 points from my american express card and lost them. they refuse Read full review ›
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 by anonymous - from 1 yr ago

They should call it Customer Dis-service Department Read full review ›
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 by r2d... - from 1 yr ago

worst than many so called "developping countrie's" airlines... rude personnel, dirty planes, lousy service, and...always late Read full review ›
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 by Anonymous - from 1 yr ago

I had them on speaker phone while waiting in the phone que... when the rep finally responded they heard me on the spaeker phone and immedia Read full review ›
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 by stshrum - from 1 yr ago

Lost baggage and the airlines was very unhelpful in locating the bag. My son is in Europe for 2 months with no luggage!! They transfer you Read full review ›
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 by Anonymous - from 1 yr ago

Are they really costumer service? ! They. Have to be more polite! Read full review ›
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 by Anonymous - from 2 yrs ago

i will his never use this airline again they charge me for 2 tickets and refuse to give me my money back and they overdrawn my account.they Read full review ›
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 by Anonymous - from 2 yrs ago

really bad Read full review ›
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 by Anonymous - from 2 yrs ago

gave up at 28 minutes after the music stopped Read full review ›
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 by jacob - from 3 yrs ago

they should stopè calling them self customer service Read full review ›
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