Allegiant cancelled our flight out of Bellingha...
A Allegiant customer review by GetHuman user ~Will never fly Allegiant again from November 21st, 2017
Background on ~Will never fly Allegiant again's case
GetHuman: ~Will never fly Allegiant again - can you tell our other Allegiant customers when your case took place?
~Will never fly Allegiant again: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Will never fly Allegiant again a list of common Allegiant problems)
~Will never fly Allegiant again: "Change flight" was why I was trying to call.
~Will never fly Allegiant again's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Will never fly Allegiant again: Allegiant cancelled our flight out of Bellingham, on Feb **, due to snowfall. **We told their customer service rep at the airport to cancel our roundtrip flights because they couldn't tell us if they would be able to get us out the next day. **I emailed them on March * to follow up. It's been more than * weeks and they still haven't contacted me or done anything about it.**I called them today, they assured me they would get someone from customer service to call me today. Of course that didn't happen, so I'm on hold currently, waiting to tear a strip off of someone.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Will never fly Allegiant again: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Will never fly Allegiant again: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Will never fly Allegiant again: For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Will never fly Allegiant again: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Will never fly Allegiant again taken from his Allegiant customer service problem that occurred on November 19th, 2017.