Allegiant computer was down all morning today...
A Allegiant customer review by GetHuman user ~Northwest Bob from November 22nd, 2017
Background on ~Northwest Bob's case
GetHuman: ~Northwest Bob - can you tell our other Allegiant customers when your case took place?
~Northwest Bob: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Northwest Bob a list of common Allegiant problems)
~Northwest Bob: "Complaint" was why I was trying to call.
~Northwest Bob's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Northwest Bob: Allegiant computer was down all morning today. (*-**-****) My family was tied up in checking in because all had to be done manually. I called to make sure the plane would not leave without them. Lady on the phone was a nice as could be and assured me the plane would not leave without all passengers.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Northwest Bob: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Northwest Bob: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Northwest Bob: For that I would say five out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Northwest Bob: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Northwest Bob taken from his Allegiant customer service problem that occurred on November 13th, 2017.