Allegiant: do not buy travel insurance. I've spent hours o...
A Allegiant customer review by GetHuman user ~on your own from November 25th, 2017
Background on ~on your own's case
GetHuman: ~on your own - can you tell our other Allegiant customers when your case took place?
~on your own: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~on your own a list of common Allegiant problems)
~on your own: "Missing item" was why I was trying to call.
~on your own's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~on your own: do not buy travel insurance. I've spent hours on the phone, many emails. A friend got unexpected cancer and we need to change our flight date. contacted allegiant twice before the travel date. now the date has past. Tried the departing airport they are out sourced. They gave us the same phone number we have been trying. DON'T BUY THEIR TRAVEL INSURANCE. IT WILL COST YOU MORE THAN YOU GET BACK.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~on your own: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~on your own: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~on your own: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~on your own: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~on your own taken from his Allegiant customer service problem that occurred on November 20th, 2017.