Allmerica Financial: Had to be refered to a duff number
A Allmerica Financial customer review by GetHuman user GetHuman-220521 from November 20th, 2017
Background on GetHuman-220521's case
GetHuman: GetHuman-220521 - can you tell our other Allmerica Financial customers when your case took place?
GetHuman-220521: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Allmerica Financial, and if so, how?
GetHuman: And which of these common Allmerica Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-220521 a list of common Allmerica Financial problems)
GetHuman-220521: "Get financial advice" was why I was trying to call.
GetHuman-220521's review of Allmerica Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Allmerica Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-220521: Had to be refered to a duff number
GetHuman: Let's quantify your experience contacting Allmerica Financial. On a scale of 1 to 5, how easy is it go get help on a Allmerica Financial problem?
GetHuman-220521: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-220521: I'd give them a one out of five on communication.
GetHuman: And what about Allmerica Financial's ability to quickly and effectively address your problem?
GetHuman-220521: For that I would say one out of five.
GetHuman: And finally- any advice for other Allmerica Financial customers?
GetHuman-220521: Call them early in the day or late. Don't forget any personal or account information you might need for Allmerica Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-220521 taken from his Allmerica Financial customer service problem that occurred on November 10th, 2017.
Allmerica Financial
1.00 of 5 stars | 6 reviews
GetHuman-220521's Allmerica Financial Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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