Allstate Motor Club: Needed a tow on *****. Had to speak to someone...
A Allstate Motor Club customer review by GetHuman user ~NO MORE ALLSTATE MOTOR CLUB from November 20th, 2017
Background on ~NO MORE ALLSTATE MOTOR CLUB's case
GetHuman: ~NO MORE ALLSTATE MOTOR CLUB - can you tell our other Allstate Motor Club customers when your case took place?
~NO MORE ALLSTATE MOTOR CLUB: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Allstate Motor Club, and if so, how?
GetHuman: And which of these common Allstate Motor Club customer issues best describes the reason you wanted to talk to them?
(Shows ~NO MORE ALLSTATE MOTOR CLUB a list of common Allstate Motor Club problems)
~NO MORE ALLSTATE MOTOR CLUB: "None of those really matches why I wanted to call Allstate Motor Club that day." was why I was trying to call.
~NO MORE ALLSTATE MOTOR CLUB's review of Allstate Motor Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate Motor Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NO MORE ALLSTATE MOTOR CLUB: Needed a tow on *****. Had to speak to someone (* people) in INDIA. Had to repeat everything I said at least twice. Waited for * hours and finally they called me back to say they could not get service in my area. Told me to call my own tow company and bill them. Have been a member since **** used the service once before this. SERVICE IS LOUSY. Thinking of going with AAA.
GetHuman: Let's quantify your experience contacting Allstate Motor Club. On a scale of 1 to 5, how easy is it go get help on a Allstate Motor Club problem?
~NO MORE ALLSTATE MOTOR CLUB: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NO MORE ALLSTATE MOTOR CLUB: I'd give them a five out of five on communication.
GetHuman: And what about Allstate Motor Club's ability to quickly and effectively address your problem?
~NO MORE ALLSTATE MOTOR CLUB: For that I would say five out of five.
GetHuman: And finally- any advice for other Allstate Motor Club customers?
~NO MORE ALLSTATE MOTOR CLUB: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate Motor Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NO MORE ALLSTATE MOTOR CLUB taken from his Allstate Motor Club customer service problem that occurred on November 17th, 2017.