Allstate Motor Club: waste of money AND TIME
A Allstate Motor Club customer review by GetHuman user ~BIG ONE from November 20th, 2017
Background on ~BIG ONE's case
GetHuman: ~BIG ONE - can you tell our other Allstate Motor Club customers when your case took place?
~BIG ONE: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Allstate Motor Club, and if so, how?
GetHuman: And which of these common Allstate Motor Club customer issues best describes the reason you wanted to talk to them?
(Shows ~BIG ONE a list of common Allstate Motor Club problems)
~BIG ONE: "None of those really matches why I wanted to call Allstate Motor Club that day." was why I was trying to call.
~BIG ONE's review of Allstate Motor Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate Motor Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BIG ONE: waste of money AND TIME
GetHuman: Let's quantify your experience contacting Allstate Motor Club. On a scale of 1 to 5, how easy is it go get help on a Allstate Motor Club problem?
~BIG ONE: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BIG ONE: I'd give them a five out of five on communication.
GetHuman: And what about Allstate Motor Club's ability to quickly and effectively address your problem?
~BIG ONE: For that I would say five out of five.
GetHuman: And finally- any advice for other Allstate Motor Club customers?
~BIG ONE: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate Motor Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BIG ONE taken from his Allstate Motor Club customer service problem that occurred on November 14th, 2017.