Alltel Wireless: This Is Full Of ***** Completely Horrible !!!

A Alltel Wireless customer review by GetHuman user ~Mk from November 16th, 2017

Background on ~Mk's case

GetHuman: ~Mk - can you tell our other Alltel Wireless customers when your case took place?
~Mk: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Alltel Wireless, and if so, how?
~Mk: I used the 800-255-8351 number I found for on the GetHuman Alltel Wireless customer phone number page I was on: Alltel Wireless Customer Service Phone Number
GetHuman: And which of these common Alltel Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Mk a list of common Alltel Wireless problems)
~Mk: "Complaint" was why I was trying to call.

~Mk's review of Alltel Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Alltel Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mk: This Is Full Of ***** Completely Horrible !!!
GetHuman: Let's quantify your experience contacting Alltel Wireless. On a scale of 1 to 5, how easy is it go get help on a Alltel Wireless problem?
~Mk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mk: I'd give them a one out of five on communication.
GetHuman: And what about Alltel Wireless's ability to quickly and effectively address your problem?
~Mk: For that I would say four out of five.
GetHuman: And finally- any advice for other Alltel Wireless customers?
~Mk: Call them early in the day or late. Don't forget any personal or account information you might need for Alltel Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mk taken from his Alltel Wireless customer service problem that occurred on November 15th, 2017.

Alltel Wireless

1.00 of 5 stars | 8 reviews

~Mk's Alltel Wireless Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Alltel Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Alltel Wireless in any way.

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