Ally Bank Customer Reviews

“They sent me an email which said I was overdrawn. I was not. I called them and they apologized for the error. Then they locked me out of my ” Read full review ›

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by invest28 - from 7 mos ago

“I have called multiple times and each time was a great experience. I have no clue what these other reviews are about.” Read full review ›

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by Got Ripped - from 8 mos ago

“1. Need someone in US to talk to. 2. They can do nothing but read from preset book 3. Worthless if any type problem 4. DO NOT DEAL WITH ALLY” Read full review ›

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by Mike - from 10 mos ago

“Great customer service. Some of these other reviews are suspicious..."filipino accent"? unlikely. call them yourself, they're open 24/7” Read full review ›

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by paulleisure - from 1 yr ago

“you should have American to speak with” Read full review ›

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by jon44 - from 1 yr ago

“Couldn't understand the operator because of his strong Filipino accent. Was very frustrating to try and communicate my problem!!!! He told” Read full review ›

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by Stan - from 1 yr ago

“Wanted to talk to someone about purchasing my leased vehicle. When I finally got someone, I was talking to Tokyo Rose in the Philippines. Wo” Read full review ›

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by Employ USA Workers - from 1 yr ago

“The automated answering did not address my question. I needed to talk to a real person, after pressing # repeatedly I finally got someone p” Read full review ›

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by Investor97855 - from 1 yr ago

“Agent did everything possible to help. No complaints here.” Read full review ›

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by Franklin Rollins - from 1 yr ago

“No response after 11 minutes after being told numerous times I would need to wait 4 minutes.” Read full review ›

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by Ethan - from 1 yr ago

“Had to call to get the title for my grandmother's car after setting up a sale. First I was given the wrong information on how to proceed an” Read full review ›

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by Dave in Vegas - from 1 yr ago

“Had to call them to resolve a problem with my GMAC loan. Got a call center in India. Although the girl was exceedingly polite, they have no ” Read full review ›

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