Amazon: I have problem need to talk
A Amazon customer review by GetHuman user ~Indrasen Dani from November 24th, 2017
Background on ~Indrasen Dani's case
GetHuman: ~Indrasen Dani - can you tell our other Amazon customers when your case took place?
~Indrasen Dani: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Indrasen Dani a list of common Amazon problems)
~Indrasen Dani: "Lost phone" was why I was trying to call.
~Indrasen Dani's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Indrasen Dani: I have problem need to talk
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Indrasen Dani: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Indrasen Dani: I'd give them a four out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Indrasen Dani: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Indrasen Dani: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Indrasen Dani taken from his Amazon customer service problem that occurred on November 17th, 2017.