AmeriCredit: Few prompts but made it to a person with inform...

A AmeriCredit customer review by GetHuman user ~Jim from November 19th, 2017

Background on ~Jim's case

GetHuman: ~Jim - can you tell our other AmeriCredit customers when your case took place?
~Jim: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to AmeriCredit, and if so, how?
~Jim: I used the 800-284-2271 number I found for on the GetHuman AmeriCredit customer phone number page I was on: AmeriCredit Customer Service Phone Number
GetHuman: And which of these common AmeriCredit customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim a list of common AmeriCredit problems)
~Jim: "Lower my rate" was why I was trying to call.

~Jim's review of AmeriCredit customer service

GetHuman: So how would you sum up your experience for GetHuman's AmeriCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim: Few prompts but made it to a person with information needed
GetHuman: Let's quantify your experience contacting AmeriCredit. On a scale of 1 to 5, how easy is it go get help on a AmeriCredit problem?
~Jim: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim: I'd give them a four out of five on communication.
GetHuman: And what about AmeriCredit's ability to quickly and effectively address your problem?
~Jim: For that I would say five out of five.
GetHuman: And finally- any advice for other AmeriCredit customers?
~Jim: Call them early in the day or late. Don't forget any personal or account information you might need for AmeriCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim taken from his AmeriCredit customer service problem that occurred on November 18th, 2017.

AmeriCredit

4.00 of 5 stars | 13 reviews

~Jim's AmeriCredit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AmeriCredit, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AmeriCredit in any way.

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