AmeriCredit: This was awesome advice and the representative...
A AmeriCredit customer review by GetHuman user ~Doc Dray from November 27th, 2017
Background on ~Doc Dray's case
GetHuman: ~Doc Dray - can you tell our other AmeriCredit customers when your case took place?
~Doc Dray: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to AmeriCredit, and if so, how?
GetHuman: And which of these common AmeriCredit customer issues best describes the reason you wanted to talk to them?
(Shows ~Doc Dray a list of common AmeriCredit problems)
~Doc Dray: "Setup an account" was why I was trying to call.
~Doc Dray's review of AmeriCredit customer service
GetHuman: So how would you sum up your experience for GetHuman's AmeriCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Doc Dray: This was awesome advice and the representative was very helpful.
GetHuman: Let's quantify your experience contacting AmeriCredit. On a scale of 1 to 5, how easy is it go get help on a AmeriCredit problem?
~Doc Dray: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Doc Dray: I'd give them a five out of five on communication.
GetHuman: And what about AmeriCredit's ability to quickly and effectively address your problem?
~Doc Dray: For that I would say two out of five.
GetHuman: And finally- any advice for other AmeriCredit customers?
~Doc Dray: Call them early in the day or late. Don't forget any personal or account information you might need for AmeriCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Doc Dray taken from his AmeriCredit customer service problem that occurred on November 24th, 2017.
AmeriCredit
4.00 of 5 stars | 13 reviews
~Doc Dray's AmeriCredit Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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