America Online (AOL) Customer Reviews

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America Online (AOL) Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
20.8
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how America Online (AOL) has done over time on our America Online (AOL) ratings page.
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Recent America Online (AOL) Reviews 1 - 15 of 19

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 by cpotter463 - from 9 days ago

will change to other provider because service is so terrible. Read full review ›
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 by Gabrianna7 - from 16 days ago

I don't want to pay for this service. Thank you. Read full review ›
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 by nevermind - from 1 mo ago

I just want to talk to someone in US and someone who can help and not keep transfering me and different answers. Read full review ›
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 by Anonymous - from 3 mos ago

Leave it to the idiots of AOL to make another customer service gaffe. I can't sign on to my account, and I have a project due. AOL FORCED me Read full review ›
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 by Anonymous - from 3 mos ago

Great service 0, 0 worked perfectly Read full review ›
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 by Anonymous - from 3 mos ago

I had to speak to five people and they still didn't know what they were doing and they cut me off twice Read full review ›
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 by Walter - from 5 mos ago

I made two calls on Wednesday on the phone with one gentleman after about 30 minute wait he talked to me and I could not understand half he Read full review ›
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 by tgfurry - from 5 mos ago

It 's all about money , aol wants 5.00 to 12.00 a month to let us use our E-Mail or they block you untill you pay, NEAT Trick. Ive had the e Read full review ›
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 by clasicat - from 6 mos ago

Your service sucks, and your automated system sucks. You do not have live bodies because you are AFRAID of what the public is going to tell Read full review ›
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 by kghean - from 7 mos ago

Experienced, patient and instructions were clear. Solved two problems! Recommendation: go back to 9.5 and pay for your membership. Read full review ›
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 by Stephanie - from 7 mos ago

Could not get a human, acct has been hacked, need to change password. can t do it. Bye to AOL, on to Gmail. Read full review ›
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 by Anonymous - from 7 mos ago

No human available. AOL requires one to pay. Read full review ›
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 by anonymous - from 7 mos ago

Did 0, and 0 prompt again...instantly got a person to help and issues resolved in 2 minutes! Read full review ›
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 by Anonymous - from 8 mos ago

not calling again. Read full review ›
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 by Anonymous - from 9 mos ago

30 minutes to cacel an account is uncalled for. For some reason they can't understand the statement nI want to cancel this account,don't wan Read full review ›
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