I called *-***-***-**** a listed aol service nu...
A AOL customer review by GetHuman user ~martin stevens from November 21st, 2017
Background on ~martin stevens's case
GetHuman: ~martin stevens - can you tell our other AOL customers when your case took place?
~martin stevens: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to AOL, and if so, how?
GetHuman: And which of these common AOL customer issues best describes the reason you wanted to talk to them?
(Shows ~martin stevens a list of common AOL problems)
~martin stevens: "Reset Password" was why I was trying to call.
~martin stevens's review of AOL customer service
GetHuman: So how would you sum up your experience for GetHuman's AOL customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~martin stevens: I called *-***-***-**** a listed aol service number several times. One ring and disconnect.
GetHuman: Let's quantify your experience contacting AOL. On a scale of 1 to 5, how easy is it go get help on a AOL problem?
~martin stevens: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~martin stevens: I'd give them a five out of five on communication.
GetHuman: And what about AOL's ability to quickly and effectively address your problem?
~martin stevens: For that I would say two out of five.
GetHuman: And finally- any advice for other AOL customers?
~martin stevens: Call them early in the day or late. Don't forget any personal or account information you might need for AOL to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~martin stevens taken from his AOL customer service problem that occurred on November 19th, 2017.