American Airlines Customer Reviews

“I needed a very important question answered and the agent I finally reached had absolutely NO information. I am very upset. Berna King 316-4” Read full review ›

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by Anonymous - from 1 mo ago

“American Airlines in no way shape or form puts their customers first. Both of my flights were cancelled, I spent over 7 hours in the airpor” Read full review ›

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by Anonymous - from 1 mo ago

“Prompt answer and resolution to my concern.” Read full review ›

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by Anonymous - from 1 mo ago

“terrible. can't get through with weather in dallas” Read full review ›

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by Anonymous - from 1 mo ago

“two calls both wait times over 30 minutes” Read full review ›

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by Anonymous - from 1 mo ago

“Started out rocky, but she ended up explaining my options, etc,,,” Read full review ›

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by Anonymous - from 2 mos ago

“I was actually told this phone number was only for existing reservations and not for problems I had on a flight I had just taken. There is n” Read full review ›

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by Anonymous - from 2 mos ago

“waited on hold for a while! ” Read full review ›

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by Atlanta man - from 2 mos ago

“No matter what I tried I was put on hold listening to elevator music! Just the worst careless about clients service ever! I can not believe ” Read full review ›

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by Anonymous - from 2 mos ago

“Gethuman was helpfule - AA was not” Read full review ›

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by nervoustraveleer - from 3 mos ago

“Good - got a human right away after initially being sent in a circle through their "options."” Read full review ›

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