American Education Services (AES) Customer Reviews

“Worst company EVER. Denying my request to change my due date and forbearance, they will call 3-5 times a day asking when I can pay. I've tol” Read full review ›

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by What service? - from 4 mos ago

“I envy those of you who received rude treatment. I've never been able to get through. Mysteriously get disconnected after several minutes.” Read full review ›

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by Anonymous - from 7 mos ago

“They are absolute horrible. All they do is apologize. They never actually fix the problem.” Read full review ›

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by dbaum - from 7 mos ago

“terrible service not helpful rude everything a company should not do” Read full review ›

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by Navyvet - from 8 mos ago

“Incorrect record keeping. always sending loans out to collections agencies even when in forebearance.” Read full review ›

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by Navyvet - from 8 mos ago

“AES does not seem to be able to keep accurate records. Few of their employees don't read reports. You always get conflicting letters about y” Read full review ›

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by Amy - from 9 mos ago

“I have called several times to try to talk to someone about lowering payments due to the fact that I am unemployed. After talking to SIX dif” Read full review ›

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by anonymous - from 11 mos ago

“This people are ignorant! They state that they provide services that cannot deliver. They only show lack of information about what they shou” Read full review ›

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by Keith McDaniels - from 1 yr ago

“My loan was moved to AES and I quickly learned their customer service reps are mouthbreathers who thrive off being ignorantly rude and overt” Read full review ›

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by Ihateaes - from 1 yr ago

“AES are scum, their phone support is abysmal and the lot of them should be declared enemies to the US and unlawful combatants.” Read full review ›

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by americansociety4 - from 1 yr ago

“No customer service skills what so ever. Rude, bad company that should definatly be shut down. No one knows what they're talking about, no” Read full review ›

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by AESSUCKS - from 1 yr ago

“If you miss one payment this company will hound you daily and nightly until you pay up. They are RUDE. DO NOT get a student loan with this ” Read full review ›

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by Unhappy101 - from 1 yr ago

“This company does not know what customer service is. The supervisor screamed at me, was extremely rude and unhelpful. I am a single unemplo” Read full review ›

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by Anonymous - from 1 yr ago

“The technician with whom I spoke was fairly rude (he did not introduce himself before demanding my name) but not willfully unpleasant. He wa” Read full review ›

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by Anonymous - from 1 yr ago

“These people are not very good with how they do business, they let someone else sign me up for a cosigner i had no knowledge of, they did no” Read full review ›

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