American Education Services: The lady I spoke with was able to anser all my...
A American Education Services customer review by GetHuman user ~Kathy Bourn from November 26th, 2017
Background on ~Kathy Bourn's case
GetHuman: ~Kathy Bourn - can you tell our other American Education Services customers when your case took place?
~Kathy Bourn: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to American Education Services, and if so, how?
GetHuman: And which of these common American Education Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy Bourn a list of common American Education Services problems)
~Kathy Bourn: "Request a loan" was why I was trying to call.
~Kathy Bourn's review of American Education Services customer service
GetHuman: So how would you sum up your experience for GetHuman's American Education Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy Bourn: The lady I spoke with was able to anser all my questions
GetHuman: Let's quantify your experience contacting American Education Services. On a scale of 1 to 5, how easy is it go get help on a American Education Services problem?
~Kathy Bourn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy Bourn: I'd give them a three out of five on communication.
GetHuman: And what about American Education Services's ability to quickly and effectively address your problem?
~Kathy Bourn: For that I would say two out of five.
GetHuman: And finally- any advice for other American Education Services customers?
~Kathy Bourn: Call them early in the day or late. Don't forget any personal or account information you might need for American Education Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy Bourn taken from his American Education Services customer service problem that occurred on November 21st, 2017.