American Express Customer Reviews

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American Express Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
7.6
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent American Express Reviews 1 - 15 of 47

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 by Anonymous - from 5 days ago

Got me right through. Excellent call center support. Read full review ›
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 by eleanor - from 13 days ago

best no. to call to get a rep. who speaks English clearly, and understands what is needed. Read full review ›
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 by mgreunke - from 14 days ago

Your customer service rep took care of my question re: companion certificate for travel with Delta in good order. Thanks. Read full review ›
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 by Anonymous - from 1 mo ago

Excellent! Read full review ›
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 by Anonymous - from 1 mo ago

this is ******** email id: it doesnt work. The reply i received was............Dear Customer: This message is automatically generated. Yo Read full review ›
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 by Pearl - from 1 mo ago

Worked like a charm Read full review ›
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 by Anonymous - from 1 mo ago

this worked perfect....I got right to a human with just using the the "press 0 Read full review ›
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 by Anonymous - from 3 mos ago

Perfect! Read full review ›
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 by Anonymous - from 4 mos ago

Like a charm Read full review ›
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 by Gwalters - from 5 mos ago

Have tried 5 times and not yet spoken to anyone and have not resolved my issue. Read full review ›
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 by Anonymous - from 7 mos ago

Worked out well. Read full review ›
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 by Anonymous - from 7 mos ago

Connected almost immediately to a rep (maybe 5 seconds). Read full review ›
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 by tim - from 8 mos ago

25 minutes and counting Read full review ›
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 by Anonymous - from 8 mos ago

Good experience, helpful english-speaking representative Read full review ›
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 by kfkirch - from 9 mos ago

Call is answered in either India or the Philipeans. Ask to speak to someone in US. They say can't. Ask to speak to supervisor. They say Read full review ›
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